Store Policies
Gift Certificates and Events

Summer Camps 2019
Each session is designed for 10 participants. We need a minimum of 6 participants enrolled in each session in order to deliver the session. The registration form must be completed for each participant along with a non refundable $50 deposit at time of sign up. If minimum number is not achieved and the camp is canceled all deposits will be refunded. Planned projects may be modified based on availability with a comparable piece substituted. The camp consists of 5 sessions and makeup classes cannot be accommodated. Registration closes on June 15, 2019. 
Tickets are not refundable but they are transferable to another participant for the same dates and times only.

Customer Appreciation - Pallete Points
Glazey Dayz provides Perks for return customers. Get your loyalty card the next time you come to Glazey. Each time you paint, you earn rewards towards free studio time and free merchandise. The loyalty applys to individuals so they cannot be combined. Everyone is eligible to have a card. 

Coupons cannot be used with special pricing, party packages, special events and warm glass as the pricing for these are already reduced. 

  Gift Certificates
Gift certificates are redeemable for merchandise and studio fees only at Glazey Dayz. They cannot be redeemed for cash. If a gift certificate is lost or stolen, it cannot be replaced.   The gift certificate card has no expiration date. 

Cancellation Policy for Events
Events are planned around popular pieces. The class pricing per person is structured differently for groups vs. walk-ins which results in a discounted rate for group events. The discount is based on the number of people working on the same piece at the same time. When you sign up for the class the pieces are reserved for you and no longer available for in-store purchase. Class seats are limited and once full we have had to turn people away. Therefore, if you do not show up for the class there are no refunds and no store credits. It is very important that you understand the policy before you purchase a ticket and that you add it to the calendar as there are no confirmation calls made prior to the event. Tickets are not refundable but they are transferable to another participant for the same dates and times only.

If an event is cancelled by Glazey Dayz due to weather or other related reasons, you will receive a refund for the class. 

In the event of an unforeseen emergency you may be able to complete your piece at a later date in studio. For this consideration, you need to contact Glazey Dayz and speak with Heather at least two hours prior to the class start time. If it is agreed that store credit will be applied the following guidelines apply:
  • The project specific piece from the event will be held up to 30 days from the original event date
  • Walk-in to the studio to paint the piece at your convenience 
  • Complete painting within 30 days of the event date
  • Regular studio fees will be applied for the time you are painting in studio (pricing is structured differently for group vs. in studio)
  • If not completed within 30 days the class credit is no longer valid and the reserved pieces will be donated to charity and cannot be replaced or refunded. 
We reserve the right to cancel an event if the minimum number of participants is not met.  In the event of a cancellation you will receive an email the evening before the scheduled event was planned to take place. Event cancellations will also be shared on Facebook.  

If you click to purchase a ticket you are agreeing to these terms and conditions 

Reservation of Ceramic Pieces
Due to the limited quantities of some of our most popular pieces, we follow a first come, first served practice. We will not hold pieces for customers but we do have a Reservation Policy. If a customer wants to reserve specific pieces, they may do so by calling the store and prepaying. The prepaid pieces will be held.